Terms of Use & Privacy Policy

Enfold Terms of Use

Accepting the Terms

Please read these Enfold Terms of Use (“Terms”) carefully before using the Enfold.com site or any other part of the Enfold services. Enfold, Inc. (“Enfold”, “we”, “our” and/or “us”) provides the Enfold.com site and Enfold services subject to your agreement to and compliance with these Terms. These Terms govern the relationship between Enfold and you, the site visitor and/or user of the Enfold services. By using the Enfold services, including but not limited to the information, tools, features and functionality located on Enfold.com you agree to be bound by these Terms.

To use the Enfold services as an Enfold member, you must read and indicate your acceptance of the Terms during the registration process. To use the Enfold services and accept these Terms you must be of a legal age to form a binding contract with Enfold and be in good legal standing such that you can form legally binding contracts and are entitled to subscribe to and access our services under applicable law.

If you do not agree to these Terms (or cannot legally be bound by them), you may not use the Enfold services.

Description of the Enfold services

Enfold offers a personal document filing and management service that allows Members to consolidate, organize and manage the documents related to their personal and/or small-business administration, as well as actions related to such documents, on Enfold.com. The Enfold services are not intended to provide legal, tax or financial advice. Based on information provided to Enfold, the Enfold services may also present information relating to third party products or services. The Enfold services may also include advertisements which may be targeted to your Customer Content or information on the Enfold services, queries made through the Enfold services, or other information.

Use of the Enfold services

Enfold grants you the right to access and use the Enfold services and all content, information and materials included in the Enfold services for lawful purposes only. This right is personal, non-transferable and can be revoked at any time (see Termination of Your Enfold Account​). You agree that you will not modify, reproduce, copy, distribute, sell, transfer, prepare derivative works based upon, publicly display, license, publicly perform, transmit, or otherwise use the Enfold services or any of the content included in the Enfold services. You may not copy or modify the HTML code used to generate web pages on the Enfold services.

Standards of Conduct

You agree not to use the Enfold services in violation of our Code of Conduct​, which can be found below as amended from time to time; in particular you may not use the Enfold services in a manner that would cause you or us to violate any applicable local, state, national or international law, including any rules and regulations of any securities exchange, any rules, regulations, requirements, procedures or policies in force from time to time relating to the Enfold services, and any export or re-export laws, rules and regulations; interfere with or disrupt the Enfold services or take any steps to interfere with or in any manner compromise any security measures with respect to the Enfold services or any data or file transmitted, processed or stored on or through the Enfold services.


Any personal information that you provide to us is subject to our Privacy Policy​, which governs the Enfold services and use of your personal information and may be found below at Privacy Policy​ heading.

Registration information

When you complete the Enfold registration process you are asked to provide Enfold with your email or address or mobile phone number and create a password with which you will be able to access your Enfold account. You agree that you are responsible for ensuring that your registration information is accurate, up to date and kept confidential.

The quality of the Enfold services is in part dependent on the information provided by you. You agree to provide true, accurate, current and complete information about your vendors maintained at other websites, as requested in the Enfold “Sources” section. You also agree to provide true, accurate and complete information about your Enfold inheritor, as may be requested in the Enfold “Locker Settings” section. You may not misrepresent your registration information. In order for the Enfold services to function effectively, you must also keep your registration information and the information provided about your Enfold Inheritor up to date and accurate. If you do not do this, the accuracy and effectiveness of the Enfold services to you will be affected.

By providing us with your email address or mobile phone number you agree to receive all required notices electronically, to that email address or mobile phone number. It is your responsibility to update or change that address, as appropriate. Notices will be provided in HTML (or, if your system does not support HTML, in plain-text) in the text of the email or through a link to the appropriate page on our site, accessible through any standard, commercially available internet browser.

You are responsible for safeguarding the password that you use to access the Enfold services. You agree to take sole responsibility for any activities or actions under your password, whether or not you have authorized such activities or actions. Enfold is not liable for any loss or damage arising from any unauthorized use of your account. To limit the risk of unauthorized access we encourage you to use strong passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account and we provide a password strength indicator to help you choose a strong password.If you become aware of any unauthorized use of your password or Enfold account, you agree to notify Enfold immediately at the email address security@enfold.com.

Your Content

All your documents and any other information, content or material that you upload, store, post or transmit to the Enfold services (“Customer Content”) is your sole and exclusive property and you are responsible for it.

We do not pre-screen or monitor Customer Content. You must evaluate, and bear all risks associated with, the use of any Customer Content, including any reliance on the accuracy, completeness, or usefulness of such content. Any use or reliance on any Customer Content or materials stored on the Enfold services or obtained by you through the Enfold services will be at your own risk.

We may need to modify or adapt your Customer Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Customer Content as are necessary to conform and adapt that Customer Content to any requirements or limitations of any networks, devices, services or media. Except as otherwise provided in these Terms, we will not extract any content contained in the Customer Content except to classify and manage within the Enfold services or to aggregate Customer Content with other user content in such a way that it will not be personally identifiable with you.

You may remove your Customer Content from the Enfold services at any time by specifically deleting it (for example, deleting a document you no longer want to keep), or by notifying Enfold that you wish to terminate your account by emailing us at support@enfold.com. If you choose to remove your Customer Content or terminate your account, your Customer Content will be deleted as soon as is practical.However, your Customer Content may continue to exist in archival and backup files we maintain in the ordinary course of our business, but such archival and backup materials shall be kept confidential in accordance with these Terms. You agree that Enfold has no responsibility or liability for the deletion of, or the failure to store or to transmit, any Customer Content and other communications maintained by the Enfold services or our partners. We retain the right to create limits on use and storage at our sole discretion at any time with or without notice.

Content from Third Parties

Using the Enfold services, you may sign up with an Enfold Partner, a third party of which you are a customer. We refer to these third parties as Partners. When you sign up with an Enfold Partner, you are agreeing (1) that the Partner may deliver all documents, notices, and other account information and materials or “Customer Content” to you electronically through the Enfold services; (2) that the information delivered may include private, sensitive, and/or confidential information; (3) this electronic delivery satisfies all other requirements, whether contractual and/or legal, regarding the manner of delivery and/or notification the Enfold Partner may use, including requirements relating to privacy or security, and/or that communications be in writing; and (4) you release the Enfold Partner from any obligation or requirement to send documents, other files, or notifications to you in any other manner (including, without limitation, in paper form, through the mail or any other means, or otherwise). In order to access documents or other files through the Enfold services, you will need a working connection to the Internet and must be logged in to your Enfold account.

Using the Enfold services, you may also direct Enfold to retrieve your own documents, notices, and other account information maintained online by third- party vendors of which you are a customer, that are not Enfold Partners. In order for Enfold to access your Customer Content directly or using one or more online service providers under contract, you have the option of providing Enfold with your user name, password and other security credentials for these third-party websites. Enfold will only use these login credentials to access your third party Accounts to the extent necessary to provide you with the services you requested and will safeguard your confidential information. Enfold does not have any control over the Customer Content retrieved from third-party Accounts and makes no effort to review the Customer Content for any purpose, including but not limited to accuracy, legality or non-infringement.

Enfold cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings. You agree that Enfold shall not be liable to you or any third party for any inaccuracies or any Customer Content we retrieve from third party vendors, whether they are Enfold Partners or not, or for your failure to receive any of this Customer Content. Your business dealings, communications and relationships with the Vendors, and any terms, conditions, warranties, representations, terms of use and privacy and data practices established by the Vendors are not our responsibility, but are solely between you and the third party vendor.

Submissions to Enfold

With the exception of your Customer Content, any materials that you submit to Enfold in connection with use of the Enfold services, use of our products or otherwise whether in email, feedback forms, or other submission format may be used by us for any purpose without obligation at any time, without acknowledgement or compensation to you, except that personally identifiable information shall be protected as set forth in our Privacy Policy​. Submitted materials may include, but are not limited to, questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information.

You commit that your submissions (i) are not in breach of any of these Terms of Use, (ii) do not violate any law or judicial or governmental order, and (iii) you own all rights to and/or are authorized to provide to us the submissions for our unrestricted utilization consistent with these Terms of Use. Furthermore, you agree not to submit to us any materials that (a) infringe any copyright or other proprietary rights of any other party, (b) contain any defamatory or libelous statements, (c) invade any person’s privacy, (d) harasses or threatens the safety of any person, (e) are lewd, hateful, pornographic or racially, culturally, or ethnically offensive, (f) promote violent activities, (g) promote any fraudulent or illegal activities, or include fraudulent representations or warranties, or (h) otherwise violate any federal, state, local or foreign laws or regulations or Enfold policies.

We may access, preserve, and disclose your account information (other than Customer Content) if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to your requests for customer service; or (d) protect our (or our users’ or the public’s) rights, property, or personal safety.

We may access, preserve, and disclose your Customer Content only to the extent (a) authorized by you or (b)otherwise if required to do so by law or legal process.

Intellectual Property Rights

You expressly acknowledge and agree that all right, title, and interest in and to the Enfold services (excluding Customer Content) are and will remain the exclusive property of Enfold. The contents of Enfoldservices, Enfold.com and any other materials related to the services, including its text, graphics, images, logos, photographs, editorial content, notices, software (including html-based computer programs) and other material are protected under both United States and other applicable copyright, trademark and other laws. Enfold grants you the right to view and use Enfold.com subject to these terms. You may download or print a copy of information provided as part of the Enfold services for your personal, internal and non-commercial use only. Distribution, reprint or electronic reproduction of any part of the Enfold services from in whole or in part for any other purpose is expressly prohibited without our prior written consent. Nothing in the Terms gives you a right to use the Enfold name, logos, domain names, and other distinctive brand features. The names of Providers and other third party companies and products may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.


You expressly understand and agree that access to and use of the Enfold services or any content are atyour own risk and may be interrupted from time to time for any of several reasons, including, withoutlimitation, the malfunction of equipment, periodic updating, maintenance or repair of Enfold.com or other actions that Enfold, in its sole discretion, may elect to take. Operation of the Enfold services may be interfered with by numerous factors outside of our control and we shall not be liable to you for any delay or failure in performance under these Terms resulting directly or indirectly from causes beyond our control. You understand and agree that the Enfold services are provided to you on an AS IS and AS AVAILABLE basis. Without limiting the foregoing, Enfold, Enfold Partners and other affiliates disclaim any warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Enfold services or any content thereon. Enfold does not present, warrant or covenant that the materials or the Enfold or third party servers are free of viruses or other harmful components and Enfold will not be responsible or liable for any harm to your computer system, loss of data, or other harm that results from your access to or use of the Enfold services, or any content.We make no warranty that the Enfold services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from Enfold or through the Enfold services, will create any warranty not expressly made herein.

Limitation of Liability

Your use of Enfold services is at your own risk. If you are dissatisfied with any aspect of the Enfold services or with these terms & conditions, or any other rules or policies, your sole remedy is to discontinue use of the Enfold services. You expressly understand and agree that in no event Enfold or our subsidiaries, partners, other affiliates, directors, officers or employees, shall be liable for any direct, indirect, incidental, special or consequential exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), whether in an action in contract, tort or otherwise, resulting from the use or the inability to use the Enfold services.

Termination of your Enfold Account

We may, at any time, stop (permanently or temporarily) providing the Enfold services (or any features within the Enfold service) to you or to users generally at our sole discretion, and/or terminate these Terms or all or some of your rights under these Terms if: (1) you have breached any provision of these Terms, including violating any of the restrictions in the Code of Conduct referred to above (or have acted in a manner which clearly shows that you do not intend to, or are unable to comply with the provisions of these Terms or such Code of Conduct); or (2) there is an attack on the Enfold services, the Enfold services are accessed or manipulated by a third party without our consent, or there is another event for which we reasonably believe that the suspension of access to the Enfold services is necessary to protect our network or our other customers; or (3) we are required to do so by law (for example, where providing you access to the Enfold services may be, or become, unlawful).(4) (i) we are, or anticipate, no longer providing the Enfold services to users in the jurisdiction containing your residence or your principal place of business or from which access to the Enfold services may be made on your behalf; (ii) the provision of the Enfold services to you by us is, in our opinion, no longer commercially viable; or (iii) you have refused to accept an amendment to these Terms (as described more fully below under “Amendment and Updating of these Terms”.

You may terminate your Enfold account at any time. These Terms terminate upon termination of your account. From the moment that your account is terminated, you will no longer be able to access the Enfold services or your documents and other information stored in your Enfold account; provided, in the event of a termination due under clause (4) above, you will be given the opportunity to access your Customer Content for a limited period of time (anticipated to be at least ten days) to save it in some other manner, but otherwise your right to access the Enfold services will terminate. The following sections will survive any termination of these Terms: Submissions to Enfold, Intellectual Property Rights, Disclaimer, Limitation of Liability, Termination of Your Enfold Account, Indemnification and General Terms.


You agree to defend, indemnify, and hold harmless Enfold and its partners, and their officers, directors, employees and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Enfold services, your violation of these Terms or any Content uploaded, posted, published, transmitted or otherwise provided by you or on your behalf. You further agree that neither Enfold nor any of the Third Parties that we get documents from will be liable for any loss, liability ,cost, expense, or claim for acting upon your authorization to connect with them pursuant to these Terms.

General Terms

Entire Agreement. ​These Terms constitute the entire agreement between both of us and governs your use of the Enfold services, superseding any prior agreements between both of us with respect to the Enfold services. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other services, affiliate services, third-party content, or third-party software.

Choice of Law and Forum.​ These Terms and the relationship between both of us shall be exclusively governed by the laws of the United States and the Commonwealth of Massachusetts without regard to its conflict of law provisions. Your exclusive forum for bringing any claim or cause of action against us is the courts located in the City of Boston, Massachusetts U.S.A. You hereby accept and submit to the personal and exclusive jurisdiction of such courts in any proceeding or action. With respect to any such proceeding or action brought in such courts, you hereby irrevocably waive, to the fullest extent permitted by law: (a) any objection you may have now or in the future to such jurisdiction or venue, and (b) any claim that such action or proceeding has been brought in an inconvenient form. Nothing limits our right to commence and prosecute any legal or equitable action or proceeding before any court of competent jurisdiction to obtain injunctive or any other form of relief.

Arbitration. ​Notwithstanding anything herein, if we elect in our sole discretion to resolve any claim through arbitration, you must cooperate fully with and be bound by such arbitration, without further recourse of any kind. The American Arbitration Association (“AAA”) shall preside over such arbitration.Such arbitration shall be exclusively governed by the laws of the United States and the Commonwealth of Massachusetts without regard to its conflict of law provisions. All proceedings shall take place in the City of Boston metropolitan area. If there is a conflict between the rules of the AAA and any provision of these Terms, these Terms shall govern. You are responsible for all costs that you incur in the arbitration, including without limitation, expert witnesses or attorneys. The reasonable filing fees and arbitrator’s costs and expenses shall be advanced by us. However, if the arbitration is decided in our favor, you must reimburse us for all of our fees, costs, and expenses related to the arbitration, including without limitation, all fees, costs, and expenses related to filing, arbitrators, expert witnesses, attorneys, and other third parties.

Waiver and Severability of Terms. ​Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.

No Third Party Beneficiaries. ​Except as otherwise expressly provided in these Terms, there shall be no third party beneficiaries to these Terms.

Acceptance by Electronic Submissions​. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by these Terms. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, each party hereby agrees to the use of electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed relating to or through the Enfold services. Further, each party hereby waives any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records.

Amendment and Updating of these Terms.​  Enfold may desire to make changes to these Terms from time to time to update it, for example to add references to different products and services. A modification, amendment, or waiver of any provision of these Terms shall be effective if in writing and either signed or accepted electronically by the party against whom the modification, amendment or waiver is to be asserted. Enfold anticipates that such amendment would normally be presented to you in the following manner: when you login to the Enfold service, the Enfold service may make a new copy of these Terms available to you at that time and we may require you to accept it as a condition to the continued provision of the Enfold services. In the event that you do not desire to accept such new terms at that time, you can at that point prevent such terms from being applicable to you by terminating your membership, in which case you will be given the opportunity (as described above under “Termination of Your Enfold Account ” to access your Customer Content for a limited period of time to save it in some other manner, but otherwise your right to access the Enfold services will terminate.

Code of Conduct

You agree that you will not

  1. Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor enfold.com or any portion of enfold.com, without Enfold’s express written consent, which may be withheld in Enfold’ssole discretion;
  2. Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search enfold.com, other than the search engines and search agents available through the Enfold services and other than generally available third-party web browsers (such as Microsoft Explorer);
  3. Store, transmit or post any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of enfold.com or the Enfold service; or attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any waymaking up a part of enfold.com or the Enfold services.

You agree to refrain from

  1. Violating local, state, or other applicable laws or regulations;
  2. Storing or posting content that infringes the intellectual property rights, privacy, publicity or other rights of any third party;
  3. Posting content that is unlawful, obscene, defamatory, threatening, harassing, hateful, or embarrassing to any third party as determined in our sole discretion;
  4. Posting any materials to solicit business for yourself or any third party;
  5. Impersonating a third party or implying you are someone other than who you are;
  6. Distributing viruses or other harmful or malicious computer code;
  7. Collecting information about others without their explicit written consent;
  8. Providing your access credentials and/or otherwise allowing a third party or third party system to use your identification or to pretend they are you, or to access your Enfold account without your permission; or
  9. Engaging in any conduct that disrupts or impedes a third party’s use and enjoyment of the Enfold services, or which, in our judgment, exposes us or any customers, partners or related entities to liability or detriment of any type.

Privacy Policy

What information does Enfold collect?

To provide you with the Enfold service there is certain personal information that we need from you. During the set up process you are required to create a username and password. We collect this and any information provided when voluntarily registering for use of the service, including, but not limited to, name,password, address, email address and phone number. We may also collect demographic information such as age, gender or income.Enfold records and stores any information that is reported to us about the operation of the service, including questions to our customer service team, bug reports or requests for enhancements. From time to time, Enfold may also ask you to participate in surveys designed to help us improve the Enfold website. Any personal information provided to Enfold in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.Like most online services, we log information about your access and use of the Enfold website, including (i) your transactions conducted on the Enfold website, including through the use of Internet cookies(discussed below), (ii) the IP addresses from which you came to the site, and (iii) your communications with the Enfold service and website.

To take full advantage of the Enfold service, additional information may be requested. Specifically:

  • The Enfold service enables you to assign somebody to receive some or all of the documents in your account. To arrange for this in a secure manner, we ask you to provide contact information for this person.
  • Enfold allows you to store, organize and review all your documents in one place. In order to display third party information to you through the Enfold service, the service must collect, on your behalf, your account and other personal information from these third party web sites and Internet services. For example, if an insurance company you use has partnered with Enfold and you choose to view your documents from that insurance company through your Enfold account, the service will collect your information from that company and display it through your Enfold account.

Additional information may be requested from you to use specific features, value-added services or other benefits related to Enfold. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose. If you choose to see advertisements and receive offers from our partners, there are a number of separate products and services offered by third parties advertised by us on the Enfold website that may be complementary to your use of the Enfold service. The services of these third party partners are governed by their privacy policies, not the Enfold Privacy Policy. These third party partners may share information with Enfold on your transactions with them, for display in your Enfold account and for purposes permissible under this Privacy Policy. Information collected by us may be stored and processed in any country in which we and our affiliates maintain facilities. We reserve the right to transfer information outside of the country where you reside and/or from which you use the Service. By using the Service you consent to any such transfer of information.

Collecting session information and the use of cookies

Enfold may use cookies to track and store preferential information about you that helps us customize your experience, make it easier for you to navigate our site or measure your visits. Cookies are small bits of data stored by your web browser on your computer. Our cookies don’t contain personally identifiable information, and our use of them doesn’t affect our policy of not disclosing your personal information to others. We encode our cookies so that only we can interpret the information stored in them.

Most web browsers automatically accept cookies, but you can usually change that. Some features on the Enfold website require cookies-for example, if you want the site to remember your user name. You can turn on your browser cookie preference when using these features and turn it off again when you leave our website.

Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. Enfold, or third party service providers acting on our behalf, may use Web beacons to help us analyze usage of the website and improve the Enfold service.

Your privacy is not for sale

Enfold does not, and will not sell, rent or trade your personal information to/with any affiliated or unaffiliated third parties at any time for any reason.

You choose with whom we share your information

We’ll only share your personal information with others if:

  • You ask us to
  • You authorize us to process or service a transaction or product
  • When the law requires us to share with authorities
  • Third party partners that provide one or more services on the Enfold website or assist us in marketing our products and services, as allowed by law. For example, Enfold may arrange for a third party partner to help us analyze certain online activities such as measuring the performance of our online campaigns or analyzing visitor activity on the Enfold website. We may permit these service providers to use cookies and other technologies to perform these services for Enfold.

We do not share any personal information about our customers with third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Privacy Policy.

Third parties offering other products or services will not be given your personal information without your permission. Notwithstanding anything to the contrary in this Privacy Policy or the Terms of Service, we may access, use, preserve or disclose any information we have access to if we have a good faith belief that such access, use, preservation or disclosure of any information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce the Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of us, our users or the public as required or permitted by law.

Your data stays private and secure with a change of control

As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions as well as in the event all or substantially all of our assets are acquired by a third party, personal information of our users will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party. In all such cases, however, your data will continue to be subject to privacy protections of an efficacy that is as least as good as currently provided to you by Enfold.

Your data is yours

You can make changes to your registration and other account data anytime you want on the “ Settings” section of the Enfold website. You can transport all the data in your account whenever you want; you can download and print any document and you can request a copy of everything in your account by making a request to Enfold at support@enfold.com. You can also remove the data you have added to your account anytime you want. If there is data that was added to your account by a partner, however, there may be some restrictions on what you can delete from your account while still keeping the account active (for example, there are certain documents that can only be deleted after a specified period). When you request us to terminate your account (see Terms of Use), your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection we had established to your Account Information and delete all credentials. However, portions of your data, consisting of aggregate (not personally identifiable)data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. Enfold keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.If you decide to close your account, we’ll continue to follow our Privacy Policy with the information we have about you and your account.

How we protect your data

Enfold has integrated and, in some cases,gone beyond bank-level security. We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online sessions and to protect Enfold accounts and systems from unauthorized access. We encrypt and protect the files and data stored with Enfold, providing advanced security for your private information. In addition, Enfold uses a proprietary methodology where we ‘break apart’ individual documents, store the fragments in multiple places and only re-assemble them when needed. As such,each individual storage unit only contains meaningless pieces of the documents you may have stored with us. When you register for the Enfold service, we require a password to verify your identity. Enfold always transmits your registration information and log in credentials securely. Our servers are located in Microsoft Azure’s secure facilities. Microsoft Azure has highly trained security personnel that monitor their systems 7 days a week, 24 hours a day. Nobody at Microsoft Azure has access to the documents or other data in your Enfold Account. The Enfold employees with access to your information need it to do their jobs, and are required to strictly maintain your confidentiality. Access requires multiple levels of authentication, and no employee may put any sensitive content on insecure machines (i.e., nothing can be taken from the database and put on an insecure laptop). When you enter personally identifiable information on the Enfold website we encrypt it using secure socket layer technology (SSL). Our SSL Extended Validation (EV) certificate supports 256-bit encryption, but the actual encryption complexity is determined by your browser; older browser versions may only support lower levels of encryption. We recommend upgrading to a new browser to maximize your protection. We encrypt your Enfold password using a one-way hash so that your password cannot be recovered, even by us. All backups also are encrypted. From the time you submit your login ID and password, the communications between your computer and the Enfold website are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.Enfold has been verified by Verisign for its use of EV SSL encryption technologies. All employees are kept up-to-date on our security and privacy practices.

What you must do to keep your data safe

You are responsible for maintaining the confidentiality of your Login ID and Password.We recommend you set up a strong password that prevents others from guessing it, and we help you do that. We also recommend that you change your password periodically. You are responsible for maintaining the security of your login ID and password. You should not provide these credentials to any third party. We recommend that you do not write down your login ID and password. Enfold lets you set up procedures a designated person may have access to the content in your account should something happen to you, so you have the peace of mind that your affairs can be taken care of. This means there is no reason to give your login ID and password to anybody, or to write it down.If you believe that your login ID or password have been stolen or been made known to others, you must contact us immediately at security@enfold.com, and in any event you should change your password immediately via the website. We are not responsible if someone else accesses your account through Registration information they have obtained from you or through a violation by you of this Privacy Policy, the Enfold Terms of Use or the Enfold Code of Conduct.

Communications from Enfold

Enfold may send you account updates and certain reminders on a regular basis. You can choose how frequently you want to receive these communications. After any extended period of inactivity we will also contact you to verify that the account is still active and to determine whether any inheritance mechanisms that you set up, should be invoked.We may also occasionally contact you to inform you of new features or to request participation in surveys.Out of respect for your privacy, we present the option to not receive these types of communications by contacting us at support@enfold.com.

Changes to this Privacy Policy

Our Privacy Policy is reviewed on a regular basis and may be updated to reflect any changes in regulation or our business environment and to address new challenges that may emerge. We post notice on the Enfold website whenever there are any changes to our Privacy Policy and these changes go into effect immediately. If there are material changes to the Privacy Policy we will notify you via email.

Resolving Disputes

If you have any problems with Enfold regarding this Privacy Policy or the treatment of your personal information, please contact us at security@enfold.com and we will work hard to resolve the issue. Any problem or dispute will be subject to both this Privacy Policy and the Terms governing the Enfold service in general.

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